COVID-19 update

Updated 25/03/20

Whilst we always work to ensure the information on our website is up to date and accurate, the COVID-19 guidelines are changing rapidly. Please bear with us if there is a delay in our updates.

With the UK continuing to put measures in place to manage the COVID-19 outbreak, we have put contingencies and training into action to ensure that we remain operational for you during this period.

We are tracking and following all official guidance and taking measures to look out for our team, clients and communities. As far as possible it is business as usual, and we thank you for your continued support.

We will continue to adapt to work inline with Government advice.

Remote working

We are now working from home and digitising some of the things we would previously have done in person. As a team, we are working very closely to ensure we are as fully operational as possible.

We work with cloud-based software, phone system, and campaign management systems, with shared access to a server, which means that we expect to continue to develop campaigns even as we are all working from home.

Our office number and opening hours will remain the same. However, we will also send out alternative phone video conferencing numbers / to reach some team members.

We have set up a ‘buddy’ system to ensure that nobody is working on something that someone else doesn’t know about. This means if anyone gets ill or needs to be off work to carry out care responsibilities there is someone else who can step in.

Insight and co-creation are key to our campaign approach. We are trialing ways to learn about audiences, build community relationships and co-produce campaigns remotely – we are optimistic and will keep you posted with progress. This will be on a test and learn basis, so we will liaise closely with you to agree any new approaches.

We are continuing our recruitment of Strategic Campaign Managers as planned, however, there will be changes to our usual interview process in line with the latest guidance.

Should any plans change over this period, we will keep you updated as best as we can. Any questions or feedback that you have is very welcome. Please contact

We hope you stay safe and well, and keep looking out for each other.